Support – Expense Tracker: Cashify
FREQUENTLY ASKED QUESTIONS
Q: How do I backup my data?
A: All data is stored locally on your device. We recommend using your device’s built-in backup features (iCloud for iOS, Google Backup for Android).
Q: Can I sync data between devices?
A: No, this app works offline only. Each device maintains its own separate data.
Q: I accidentally deleted a transaction, can I recover it?
A: Check if your device has automatic backups enabled. Otherwise, deleted transactions cannot be recovered.
Q: The app crashed and I lost data, what can I do?
A: Restart the app. If data is still missing, check your device’s backup settings for possible restoration.
Q: Can I export my data?
A: Currently, data export is not available. All data remains on your device only.
Q: How do I delete all my data?
A: Uninstall and reinstall the app, or use the “Clear All Data” option in app settings if available.
CONTACT SUPPORT
For technical issues or questions not covered above:
Email: support@alicsystems.com
Response time: 24-48 hours
AlicSystems Information Technology Limited