FREQUENTLY ASKED QUESTIONS
Q: How do I backup my extracted email data? A: All extracted emails and processed files are stored locally on your device. We recommend using your device’s built-in backup features (iCloud for iOS, Google Backup for Android).
Q: Can I sync extracted emails between devices? A: No, this app works offline only. Each device maintains its own separate extracted email data and processed files.
Q: I accidentally deleted extracted emails, can I recover them? A: Check if your device has automatic backups enabled. Otherwise, deleted extraction results cannot be recovered. You can re-process your original files to extract emails again.
Q: The app crashed and I lost my extracted data, what can I do? A: Restart the app. If data is still missing, check your device’s backup settings for possible restoration, or re-import and process your files again.
Q: Can I export my extracted email lists? A: Yes, QMailer includes export options to save your extracted email addresses in various formats for use in other applications.
Q: What file formats does QMailer support? A: QMailer supports .html, .txt, .csv files, and plain text input for email extraction.
Q: How do I delete all my extraction data? A: Uninstall and reinstall the app, or use the “Clear All Data” option in app settings if available.
CONTACT SUPPORT For technical issues or questions not covered above:
Email: support@alicsystems.com Response time: 24-48 hours AlicSystems Information Technology Limited